How to reach us
SwiftGate operates transfers 24 hours a day, 365 days a year. The fastest way to request a quote or ask a question is by email at [email protected]. We monitor the inbox around the clock specifically for new booking requests, late-night itinerary changes, and flight diversion alerts — so if something changes at 2am on a Saturday, there's someone watching.
Reservations and booking enquiries
The booking line and inbox handle transfer reservations, VIP fast-track add-ons, and requests for intercity cars. If you're uncertain which service suits your journey, describe the trip and we'll recommend the right option and vehicle. There's no commitment until you've received the written quote and confirmed it in reply.
Phone: +20 2 2261 5470
Email: [email protected]
Reservations line: open 24 hours, every day — for live changes and pick-up coordination.
Office: Sunday–Thursday, 09:00–18:00 Cairo time (GMT+2) — for account queries, invoices and corporate agreements.
Office address
Our administrative office handles billing, corporate account management, and in-person consultations by appointment. Walk-ins are welcome during office hours; for time-sensitive transfer bookings the phone and email lines are faster.
SwiftGate Travel Services L.L.C.38 Makram Ebeid Street, Nasr City
Cairo 11371, Egypt
Tax ID (ETA): 851-273-694
Commercial Registry: 366508
[email protected]
+20 2 2261 5470
What to include in your request
The more detail you provide upfront, the faster we can prepare an accurate fixed quote. Here's what we need to confirm a price without a back-and-forth:
- Flight number — we use this to track the actual landing and adjust the driver's pick-up automatically.
- Arrival airport — Cairo (CAI), Hurghada (HRG), Luxor (LXR), Aswan (ASW) or Sharm el-Sheikh (SSH).
- Drop-off address or district — a hotel name or neighbourhood is enough; precise address if you have it.
- Date and scheduled landing time — in local Egypt time (GMT+2) if possible.
- Number of passengers and bags — so we can match the right vehicle from the fleet.
- Any extras needed — child seat, VIP fast-track, meet-and-greet sign, return leg.
If you'd like fast-track through arrivals, mention it in the initial message — we'll bundle it into the quote and brief the airport representative. Full details of the fast-track service and the pricing tiers are on their respective pages.
Typical quote turnaround
Requests sent during office hours (Sunday–Thursday, 09:00–18:00 Cairo time) are answered within the hour. Messages received outside those hours — including late-night and weekend requests — are handled by the on-call reservations team and answered by the time the office opens at 09:00 the following working day, or sooner if the journey is the same night. If your transfer is in the next few hours and you need an immediate response, call the reservations line directly at +20 2 2261 5470.
Need same-day service?
Call us directly at +20 2 2261 5470 for transfers within the next few hours. The reservations desk operates 24 hours and can confirm availability and dispatch a driver on short notice for most Egyptian airports.
For planned journeys, the form below is the most efficient route — it puts all the details in one place and timestamps your request automatically.
Send us your travel details
Fill in the form and we'll reply with a fixed, all-in quote. No payment now — you confirm the booking in reply to our email.
Common questions about contacting us
Yes. Send a modification request by email to [email protected] or call the reservations line. Changes to pick-up time, drop-off address or vehicle size are handled at no extra charge provided we receive notice at least three hours before the scheduled pick-up. Same-day modifications for urgent reasons are handled on a best-effort basis.
Your driver tracks the actual flight in real time, so a time shift of a few hours is handled automatically without you needing to call us. If the flight number itself changes — because of a reroute or rebooking — please let us know by phone or email so we can update the tracking reference. The pick-up arrangement remains the same.
Payment options are confirmed in the quote email. For most private transfers we accept payment in cash (EGP, USD or EUR) on arrival, or by bank transfer before the journey for corporate and group bookings. The pricing page has a full breakdown by tier and vehicle type.
Yes — multiple vehicles, staggered pick-up times and minibus options are available for groups. Mention the group size and any coordination requirements in the message field and we'll send a tailored proposal. Regular corporate and conference accounts with monthly invoicing are covered on the corporate page.